


Sorry, but I have to take issue with that comment. It's been that way since 2010 and most people are used to it by now, but as mentioned in previous posts here it has been on our "to-do" list for a while to try and get that into the same accept/decline presentation as well. Their description of the Chrome precheck is accurate. We've reached out to Microsoft suggesting that they might want to check their homework. They have the correct screenshot of the AVG offer in the Technical Information section (same layout as above with two separate accept/decline buttons) but caption it referring to a "preselection" which would also suggest a lack of proofreading. Aside from calling us CCcleaner (with 3 "c"s ) they have a screenshot of an Avast offer with a checkbox that was discontinued back in October of last year in favour of the transparent accept/decline on a separate page: That article seems to have been written in haste and is riddled with errors. This typically indicates that the library that Speccy uses to analyze your computer lacks the relevant information to completely analyze your computer's parts.Microsoft has updated the description of the PUA:Win32/CCleaner detection at Why doesn't Speccy show information on one of my computer's parts? If you choose to publish a Speccy profile to the Web, Speccy will require access to the Internet.Īdditionally, if the "Inform me of updates to Speccy" option is checked, then Speccy will connect to the internet to check for updates. It is not sending any identifiable information about your computer. Why does Speccy try to access the Internet?ĭuring Speccy's analysis phase, it tries to access the network and Internet so that it can report on your IP address and the LAN or WiFi connection. Please wait for the analysis to complete and try again. During this process, you cannot save a snapshot and the menu option will be unavailable. When you start Speccy, it runs through an analysis phase as it scans your computer for hardware and software. Help! I can load snapshots and save to XML, but I can't save a new snapshot! Close the Snapshot view of Speccy and start Speccy again. In Snapshot view, you cannot load or save snapshots, or save XML files.

You are viewing a snapshot file in Speccy. Help! I can't save snapshots or XML files from Speccy, or load snapshots! If you have a problem with Speccy, you may find some of the answers in this topic.
